Privacy Policy

Last updated: September 2026

Hayes Family Insurance (“we”, “us”) respects your privacy. This policy explains what personal information we collect, why, and how we protect it. This is a general template — please have it reviewed by a legal professional and tailored to your practice before publishing.

Information we collect

When you request a quote or contact us, we collect the details you provide — such as your name, email, phone number, date of birth, gender, smoking status, and coverage preferences — solely to prepare your insurance quote and respond to your enquiry. We may also collect anonymous analytics data (such as pages visited) to improve the website.

How we use it

Your information is used only to provide the quotes, advice, and services you request, and to contact you about them. We do not sell your personal information. We may share it with insurers you ask us to obtain quotes from, and with service providers who help us operate (for example, our quote engine and email tools), under confidentiality obligations.

Data security & retention

We use reasonable safeguards to protect your information and retain it only as long as necessary for the purposes above or as required by law and industry regulation.

Your rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to future contact at any time. To do so, contact us at [email protected] or 343-882-5216.

Contact

Hayes Family Insurance, 343 Preston Street, 11th Floor, Suite 1166, Ottawa, ON K1S 1N4. This site is governed by Canadian privacy law (PIPEDA) and Ontario regulation.