About us

We’ll ensure you always get the best guidance.

At Hayes Family Insurance, we’re committed to providing expert guidance every step of the way. Our knowledgeable advisors take the time to understand your unique needs, ensuring you receive the coverage that is right for you.

A Hayes Family Insurance advisor meeting with a couple in Ottawa
Since 1996 Serving Ontario families
30+ Canadian insurers compared
Independent We work for you, not the insurer
$0 Our advice costs you nothing
Our story

A trusted name in Ottawa since 1996

Hayes Family Insurance has been a trusted name in Ottawa, serving Canadians since 1996. We are a proudly family-owned and operated business, and for nearly three decades we’ve helped families, individuals, and business owners across Ontario protect what matters most.

Because we’re independent, we don’t work for any single insurance company — we work for you. That means comparing the whole market, explaining your options in plain English, and standing beside you from your first quote all the way through to a claim.

Our mission

Personalised financial services with integrity, empathy, and clarity.

We are committed to helping Canadians build and secure their financial future — with advice that puts your interests first, every time.

Our vision

To be Canada’s most trusted insurance partner.

Delivering comprehensive, innovative, and accessible financial protection to families, individuals, and business owners across Ontario.

What we stand for

Three promises we make to every client

Protect and save your money

We shop 30+ Canadian insurers so you never pay more than you need to for the coverage you actually need.

Secure your family’s financial future

Life, critical illness, disability, health, and travel coverage built around your family — not a one-size-fits-all product.

Invest in security, not uncertainty

Integrity, empathy, and clarity in every recommendation. If you don’t need something, we’ll tell you.

Meet the team

Licensed advisors who treat your family like ours

Real people, real credentials — and a family name on the door.

Kevin Hayes

Founder · Certified Financial Planner®

Licensed since 1996 and a Certified Financial Planner® since 2001, Kevin founded Hayes Family Insurance and leads the practice. He specialises in integrating investments, tax planning, retirement savings, estate planning, and insurance into one coherent plan.

Cameron Hayes

Licensed Advisor · MSc Finance & Investments

Cameron holds an MSc in Finance and Investments from Copenhagen Business School. He brings an investor’s discipline to insurance planning — comparing the whole market so every client gets the right coverage at the best available price.

Alex Diakun

Licensed Advisor · MSc Finance & Investments

A licensed professional with an MSc in Finance and Investments from Copenhagen Business School, Alex helps clients translate complex insurance and financial decisions into clear, confident choices.

Mallory Hayes

Client Services Administrator

A University of Guelph graduate (Nutraceutical Sciences) who joined the team in 2023, Mallory keeps every client’s application, paperwork, and follow-up moving smoothly from first quote to policy delivery.

Licensed & regulated in Ontario

Hayes Family Insurance is a licensed life & health insurance agency operating in Ontario. We operate under the oversight of the Financial Services Regulatory Authority of Ontario (FSRA), which sets the licensing and conduct standards for life and health insurance in the province.

Phone: 343-882-5216
Email: [email protected]
Office: 343 Preston Street, 11th Floor, Suite 1166, Ottawa, ON K1S 1N4

Let’s find your best coverage

Get a free, no-obligation quote in minutes — or talk to a licensed Ontario advisor today.

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